Frequently Asked Questions

How long do the claim forms take to fill in?

Our forms are quick and simple requiring only what is absolutely necessary for us to run the claim. The forms take about 1 minute to complete each. If someone has 5 claims then they need to be on 5 different forms but each one represents a separate commission. The PPI claim form takes about 4-5 minutes to complete but the commission is 5 times more which hopefully justifies it.

Is Claims Financial regulated?

Yes. We are regulated by the Ministry of Justice is respect of our claims management activities.

How do you report to us?

We report to you on the 14th of each month (or the first working day thereafter). Our report will include a commission statement telling you how much you need to invoice us for each month. We are very approachable and you can pick up the phone to us any time with any query.

Do you have problems with unpaid invoices or clients cancelling after we send you our forms?

We do have some bad debts and cancellations BUT this has already been factored into the averages we have quoted to you. When we say you will get an average of £10.50 or £50 per case this is the actual average you receive after debtors or cancellations. What you see is what you get.

The possible commissions on bank charge refunds look impressive but isn’t it on hold right now?

Yes it is. The OFT/Consumers won in the High Court in April but it has been appealed and the outcome known by January. Our current partners take the view that these are worth signing up as they are easy to generate and the upside of £65 per case makes it very attractive. Also, since everyone has heard about these claims it is a natural ‘way in’ to discussing the other claims.

If we wanted to focus on just PPI (because they are worth more) and were able to sign up high volumes would you be willing to negotiate on commission?

Yes. Our aim is to help consumers and work with partners in a way that makes the most sense. For example if you were to focus on high value mis-sold PPI you may find your average commission is triple the average we have quoted. If you think you can become a ‘power referrer’ lets talk.

To find out more please contact John Roberts (Introducer Manager) on:
Tel: 07005 938074 Mob: 07831 629483
Email: john@zerocredit.info